Deputy Head Clinical Lead For Audiology

Job summary There is an exciting opportunity to join our large Audiology department based at the Royal Surrey NHS Foundation Trust in Guildford.
The successful candidate will be responsible for the day to day operational management of Adult Audiology Services across NHS Trusts.
They will be providing clinical expertise and leadership in Adult Audiology and provide routine and specialist clinical services to adults.
The postholder will work within a multi-disciplinary team and ensure that resources are efficiently managed to meet the service demands.
Reporting to the Head of Audiology Services, they will develop the Adult Audiology Service to stay abreast of the national actions of improvement in Audiology, manage department accounts and may deputise in the absence of the Head of Service.
Please review the full JD Note JD in two files pages 1-6 & 6-11 Main duties of the job The post holder will be responsible for the day to day management of Audiology Services in relation to its operational performance across 2 NHS Trusts.
The post holder in addition will be a clinical lead on Adult Audiology services.
The post holder will deputise for the Head of Department.
The post holder will work in collaboration with key personnel in 2 NHS Hospital Trusts, including General Managers, Consultants, Clinical Leads for ENT Services, and Operational Management teams, and will develop close working relationships with the clinical teams in ENT, the community Audiological teams and relevant specialised Audiology support Teams.
About us Royal Surrey is a compassionate and collaborative acute and community Trust.
Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career.
Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care.
Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh.
We provide adult community health services in homes across Guildford and Waverley.
We have received an overall Good rating from the CQC with Medical care (including older peoples care), End of Life Care and Maternity services being deemed Outstanding by the CQC.
Royal Surrey has a strong reputation and history to build on.
We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years.
There has never been a better time to join us.
Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey - Job description Job responsibilities The primary aim of the Audiology Service is to provide a wide range of scientific, technical, therapeutic, rehabilitation and clinical services to Royal Surrey NHS Foundation Trust which are consistent with the aims and objectives of the Trust.
In addition to the provision of these services to Royal Surrey NHS Foundation Trust, the department has contractual arrangements for the provision of services to Frimley Health NHS Foundation Trust.
Whilst retaining overall control and accountability for services provided by the department, responsibility for routine operational management at each outreach clinics will be delegated to a named Audiologist.
The range of services delivered results in a large routine clinical commitment, and the post may require travelling from base to a range of locations to enable management and delivery of an integrated Audiology service.
The primary aim of the Audiology Service is to provide a wide range of scientific, technical,therapeutic, rehabilitation and clinical services to Royal Surrey NHS Foundation Trust whichare consistent with the aims and objectives of the addition to the provision of these services to Royal Surrey NHS Foundation Trust, thedepartment has contractual arrangements for the provision of services to Frimley HealthNHS Foundation retaining overall control and accountability for services provided by the department,responsibility for routine operational management at each outreach clinics will be delegatedto a named range of services delivered results in a large routine clinical commitment, and the postmay require travelling from base to a range of locations to enable management and deliveryof an integrated Audiology To be responsible for the day to day management of the Audiology Service, incompliance with the policies and procedures of 2 NHS Trusts, and in the light of statuteand external guidance, to ensure demonstrably high professional standards aremaintained in all areas of clinical, scientific, technical, therapeutic, educational, andrehabilitation service provision as they pertain to both patients and The post holder will be expected to provide supervision, training and advice to all juniorstaff and students within the department.
The post holder will take responsibility with theagreement of the Head of Department, for individual personal development of To act as an authorised signatory and be responsible for the management of departmentaccounts where To have an in-depth understanding of all operational management systems for theprovision of the clinical service including the use of their applications, eg eRS, HospitalPAS system, Audiology PAS system, SPINE, Procurement system, Leave recordsystem and To promote and support the professional and vocational development of staff within theAudiology Service, and to implement good working practices, in compliance with TrustHuman Resource policies, in order to ensure the effective and equitable recruitment,retention, development and training of To help the Head of Department maintain and develop audit and CPD programmes forthe department and use this as the mechanism through which it can monitor itsperformance, assure its quality and strive for continuous improvement in To assist the Head of Department, to develop and sustain work derived externally toRoyal Surrey County Hospital that is delivered in the department or performed off-site,and is provided on a contractual basis.
To be responsible for the collation of activity datafrom all external sites in order to monitor service Level agreements related to theprovision of services.
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In conjunction with the Head of Department, to investigate and respond to all patientcomplaints in compliance with Trust policy and within the timescales set by the Trust,using complaints positively to review and improve To keep abreast with the latest developments in Audiology to inform and ensure theircontinued personal development and that of the To take forward the modernisation of the service and to develop innovative and patientfocused models of To comply at all times with the Royal Surrey Health and Safety Policies, in particular byfollowing agreed safe working procedures and reporting incidents using the Trusts RiskIncident Reporting To cooperate with all policies and procedures designed to ensure equality ofemployment.
Co-workers, patients and visitors must be treated equally irrespective ofgender ethnic origin, age, disability, sexual orientation, religion To actively develop and sustain a Clinical Governance programme for the department14.
To respect patient confidentiality at all times and not divulge patient information unlesssanctioned by the requirements of the To actively support and assist colleagues across the Trust to achieve their personal andRoyal Surrey objectives and to receive similar Participate in research and other technical work as may be necessary to develop andimprove the Audiology Service including keeping abreast of current developments, bystudy and attendance at technical meetings.
Please refer to full Job Description Note JD in two files pages 1-6 & 6-11 Person Specification Qualifications Essential MSc in Audiology or equivalent A certificate of Audiological Competence, HTS modules or equivalent Be a member of an appropriate professional body (RCCP/HCPC) Desirable Be a member of the British Academy of Audiology or other professional organisation Knowledge and Experience Essential Have extensive current practical and theoretical knowledge and experience of clinical adult audiology and hearing aid technology, scientific updates and Audiology support services.
Possess a thorough and current knowledge of the background to and aims of current healthcare policy/national guidance/CQC/ and generic operational working of the organisation Have extensive experience physiological measurements or central auditory testing Have management experience at a senior level in Audiology with knowledge of HR issues relating to the management of staff Have extensive experience of working both as an independent practitioner and supervisor for as wide range of Audiological assessment and rehabilitative techniques and outcomes.
Have experience in service development CPD - Evidence of post qualifying and continuing professional development Desirable Have experience in specialised areas Vestibular testing.
Have experience relating to monitoring and controlling budgets with a working knowledge of financial processes Skills and Capabilities Essential Excellent communication, organizational and interpersonal skills: Ability to communicate on difficult and controversial issues including performance and change.
Analytical Skills Problem solving skills and ability to respond to sudden unexpected demands Research and critical thinking skills Planning Skills: Demonstrated capability to plan over short, medium and long term timeframes, work under pressure, meet deadlines and delegate appropriately.
Excellent communication, organizational and interpersonal skills.
Proven business planning skills Management Skills and leadership skills - Must be able to prioritise own work effectively and be able to direct activities of others.
Experience of managing and motivating a team and reviewing performance of the individuals Ability to make decisions autonomously, when required on difficult issues, working to tight and often changing timescales Demonstrates modernised thinking, and experience with service redesign in association with a wide range of health care partners.
?A/I IT Skills: Working knowledge of Microsoft Office and Audiology PAS system with intermediate keyboard skills Equality and Diversity Needs: to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems