Deputy General Manager - Trafford Centre (Orient) - £28,000-£32,000 per annum + Bonus We are on the lookout for superstar Managers of the future to join our iconic business which currently boasts sites across Manchester as well as Birmingham, Liverpool and Leeds including GM roles.
There are also more on the way to as we look to expand so there is no better time to get on board.
We can offer great rates of pay, employee benefits, and fun work environment.
- Pay: £28,000-£32,000 per annum plus bonus - Contractual Hours: 45 hours per week - Location: Trafford Centre, The Orient - Deputy Managers will be expected to work shift patterns that include late evenings and weekends.
Benefits of working for Archie's as a Front of Deputy Manager .
- Quarterly paid bonus, based on store?targets? - A free meal on every shift +30% discount in ALL Archie's sites for you and your guests - Employee referral scheme Plus, more to come….
The Deputy Manager is the final step on the ladder to become one of our General Managers, the successful candidate should embrace the mindset of a General Manager when going about their duties.
Responsibilities for the role include maintaining the site's revenue, profitability as well as maintaining high levels of productivity, food and customer-service standards are part of day-to-day operations.
We'll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment.
Ultimately, you will ensure operations run smoothly and customers have a superb experience while visiting Archie's.
All Managers are inducted on to a six-week onboarding programme to ensure that full training is provided.
Deputy Manager responsibilities include: - Coordinate the day-to-day operations within your store - Delivering superior service and maximising customer satisfaction - Responding efficiently and accurately to notice and resolve customer dissatisfaction in a timely manner - Ensure the team are deployed accurately to meet the needs of the business through weekly and daily scheduling - Appraise staff performance and provide feedback to improve productivity - Develop the store's management team as part of Archie's succession and progression plan.
- Ensure full compliance of weekly & daily stock counts - Complete weekly & daily checks including Health & Safety and Food Hygiene compliance to audit standard - Adhere to all cash control policies and procedures - Ensure compliance with sanitation and safety regulations - Maintain brand awareness and suggest ways to improve - Control operational costs and identify measures to reduce wastage and increase profit - Complete and submit accurate reporting on all financial aspects of your store - Promote the brand, bringing innovative ideas to Archie's.
Promoting your business, standing out from the competition including social media ads & promotions - To cover all aspects of recruitment & training including refresher training ensuring our team deliver the Archie's brand consistently - Implement policies that will maintain future operations required by Archie's - Conflict management skills and managing all instore HR/ER issues confidentially and with support from Archie's Human Resources team.
- To take the reins in the absence of the store's General Manager Requirements and skills - Proven work experience as a Deputy Manager, Restaurant Deputy Manager in a site which has a turnover upwards of one million pounds per year.
- Or an experienced Hospitality Assistant Manager who is looking to take the next step in their career journey, again it is important to have worked in a site generating turnover of at least one million pounds annually.
- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and staff - Familiarity with restaurant management software in their previous role - Strong leadership, motivational and people skills - Acute financial management skills We would also be interested in speaking with you with a view to becoming a Deputy Manager if you have the following experience: Deputy Manager, Assistant Manager within the hospitality sector, Kitchen Manager looking to make the move to a Front of House role.
All Managers are required to undergo a DBS which will be processed at the offer stage.