Deputy General Manager - Bristol Zerodegrees Microbrewery Deputy Manager Job Description Position:?Deputy Manager Reports to:?General Manager Overview: We are seeking an experienced and dynamic individual to join our team as a Deputy Manager at Zerodegrees Microbrewery.
The Deputy Manager will play a vital role in supporting the General Manager in overseeing the daily operations of the brewery, ensuring exceptional customer service, and driving business growth.
This position requires a strong understanding of the hospitality industry, excellent leadership skills, and a passion for craft beer.
Key Responsibilities: Operations Management:?Assist in managing all aspects of brewery operations, including bar service, food service, brewery tours, and events.
Team Leadership:?Supervise and motivate team members, providing training, guidance, and performance feedback.
Customer Experience:?Ensure a welcoming and enjoyable atmosphere for guests, addressing any concerns promptly and professionally.
Sales & Profitability:?Drive sales growth through effective marketing and promotional strategies, while maintaining cost control and maximizing profitability.
Inventory & Supplies:?Oversee inventory management, including ordering supplies, monitoring stock levels, and minimizing wastage.
Compliance:?Ensure adherence to all health and safety regulations, licensing requirements, and company policies.
Qualifications: Experience:?Minimum of 3 years of experience in a supervisory or management role within the hospitality industry, preferably in a brewery or similar setting.
Beer Knowledge:?Strong understanding of craft beer, brewing processes, and beer styles.
Leadership Skills:?Proven ability to lead and inspire a team, delegate tasks effectively, and provide constructive feedback.
Customer Service:?Exceptional interpersonal and communication skills with a focus on delivering outstanding customer service.
Problem-Solving:?Ability to identify and resolve operational issues efficiently and effectively.
Financial Acumen:?Strong financial skills, including budgeting, cost control, and sales analysis.
Benefits: Competitive salary Opportunities for growth and development within the company Staff discounts on food and drinks A fun and dynamic work environment To Apply: Interested candidates should submit their resume and a cover letter highlighting their relevant experience and passion for the craft beer industry.