Deputy Director Regional Co-ordination CentreThis post is part of the senior structure for the Chief Operating Officer Directorate. The purpose of the COO Directorate is to lead on performance and improvement for the South East Region including:
Monitoring performance against annual operating plans and constitutional standardsDelivering bespoke improvement support to systems via the virtual improvement hub to optimise their overall performance and reduce unwarranted clinical variationLeading the co-ordination of regional operational planning and assurance.This role is positioned within the Chief Operating Directorate, reporting directly to the Director of Operational Improvement, with responsibility for:
The line management and conduct of the Regional Control Centre, including the Regional Operations Centre and the Regional Delivery UnitThe running of the Regional Operations Centre which is a critical component of managing daily activity.The ROC also acts as the single point of contact for the region, ensuring communications both in and out are delivered in a timely and consistent mannerIn conjunction with the Deputy Directors of Performance - Performance and Delivery, management of regional briefings and information for internal and external assuranceIn conjunction with the Deputy Directors of Performance - UEC.Main duties of the jobThe post holder will have accountability and responsibility for the strategic and operational development of the Department/Directorate/Sector.
Plans to achieve the strategy will be underpinned by the delivery of short to medium term objectives.
Key aspects of this role will be to: Ensure the strategy is formulated, understood by all stakeholders and is delivered utilising all available resources efficiently and effectively.Ensure the development and management of relevant strategic plans, within the Sector.Ensure appropriate systems and processes are in place to enable the implementation of the strategy plans in the new organisations.Proactively manage the key risks and issues associated with ensuring appropriate actions are taken to mitigate or respond.Monitor and establish accountability on the overall progress of the strategy to ensure completion within agreed timescales.Manage the whole budgetary implications of activity.Manage and actively promote the relationships with key stakeholders.Lead the programme management function of the RDU to support delivery of strategic programs of work across the region e.g. transformation or cost improvement programmes.About usThe NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.Making the NHS a great place to work, where our people can make a difference and achieve their potential.Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate careOptimising the use of digital technology, research, and innovationIf you would like to know more or require further information, please visit NHS England.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Job responsibilitiesYou can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents.
Person SpecificationQualificationsEducated to Masters level or equivalent level or equivalent experience of working at a senior level in specialist areaExperience of project and programme management techniques and tools such as Prince 2 or Managing Successful ProjectsExperienceExtensive recent senior operational management experience in an NHS provider organisation.Proven senior level experience of leading and delivering complex change and strategy development programmes in a politically sensitive environmentExperience in delivering QI programmes and applying a QI approach, including developing measurement, evaluation and benefits realizationExperience of successfully delivering operational productivity including cross organisational cost improvement programmesSkillsAbility to influence and persuade senior stakeholders e.g. system / board directorsStrong external communications skills in a politically sensitive environment with knowledge of and experience in handling media relationsAbility to analyse highly complex issues where material is conflicting and drawn from multiple sources (verbal, written and numerical).Ability to provide informative reporting on operational and financial information and report this at Board levelEmployer nameNHS England
AddressSouth East Regional Offices (London, Reading, Southampton, Horley)
£105,385 to £121,271 a year per annum (exclusive of London Weighting)
ContractPermanent
Working patternFull-time
Reference number990-SE-6740309-E
Job locationsSouth East Regional Offices (London, Reading, Southampton, Horley)
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