Job summary As Deployment and Transition Coordinator you will work with the wider Product team.
You will also have the opportunity to work alongside stakeholders and external suppliers to influence changes to core systems.
You will manage your own workload, working independently with support when needed.
You will have the freedom to use your own initiative and develop your own ideas on ways of working and processes.
No day is the same.
Main duties of the job In this role you will be responsible for providing front line support for a national network of 600+ geographically diverse key systems and other core systems users, providing regular reports to line manager.
Your day to day responsibilities will include:-Resolving and advising on training issues and Training System technical difficulties on first contact where possible or escalation to correct path for resolution.Maintaining a national database of training material and booking system for management and distribution of relevant documentation for systems releases or as required.Managing and maintaining a national database of training records for NHSBT core systems ensuring compliance with NHSBT QA, BSQR and MHRA guidelines.Managing all IT equipment movement for the Deployment and Transition Team and Key Systems Trainers, developing a robust audit trail to ensure compliance with national policies.Managing and maintaining the Key Trainer Verification List to ensure the appropriate training and competency of the Key Trainers, enabling them to deliver effective and permitted training to colleagues and ensuring appropriate access to core systems.Willingness and ability to undertake travel and spend time away from base, including occasional overnight stays when required to meet the requirements of the post (with appropriate prior notice).
About us It takes all types of people to deliver the kind of service that saves and improves lives.
At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK.
We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.Our three core values are what set us apart.
They guide and inspire everything we do.
By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too.
Three small words, one big difference - Caring, Expert and Quality.
Together we'll save and improve more lives than ever.You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
Job description Job responsibilities We offer a flexible work life/balance along with development opportunities.
What we offer: NHSBT promotes flexible working opportunities where the role will allow.
27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years' service and to 33 days after 10 years.
NHS pension scheme.
The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: ? We've fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow.
We support you in reaching your full potential, both in your current role and future career.
Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth.
It's open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
A lease car is available subject to Lease Car Policy Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role.
You will need to demonstrate these throughout the recruitment process.
Person Specification Qualifications Essential Educated to diploma level or equivalent relevant knowledge and experience.
Demonstrates commitment to own continued professional development (CPD) Experience Essential Experience of providing a high level of administrative team support.
Extensive experience of working in a customer focused environment, dealing with people face to face, by telephone and email.
Experience of prioritising and managing own workload.
Experience of working with information technology using Microsoft Office packages (Outlook, Word, Excel, Teams and PowerPoint)