DEBT RECOVERY AGENT / MANCHESTER/ HYBRID – MINIMUM 3 TIMES PER MONTH IN THE OFFICE/ £30,000-£35,000 PLUS BENEFITS About the Team/ RoleWEX Europe Services has a very large customer portfolio requiring a Debt Recovery Agent who will report to the European Credit Manager and has a remit to manage the Debt Recovery process in accordance with the Credit Policy and Best Practice guidelines.
Customer profiles range from Sole Traders to large Multinational companies, Resellers and Oil Company EmployeesWhat's on Offer?Highly Competitive salary of £30,000-£35,000 (dependant on experience)Annual company bonus37.5 hour week- Monday to Friday, no evenings or weekendsHybrid working from our Manchester City Centre office (1 – 2days per week)Industry leading pension25 days holidays plus bank holidays – with the opportunity to purchase additional holidaysLife assuranceIncome protectionDiscount & perks platformEmployee wellbeingHow you'll make an impact We require a Debt Recovery Agent to work with the 3rd party agents in order to focus much needed time an effort to the reduction of bad debt and to deliver timely responses to lawyers, so that we have a greater chance of recovery.
The work to carry out includes;Debt ReferralsData Collection and ManagementData Analysis and KPI TrackingMaintenance of the ledgers including noting the accountsMaintain management of 8 country referrals over 5 key platformsCredit Safe and Companies house SearchesMailbox managementInsolvency ClaimsLiaison with debt Recovery solicitors and agentsManagement and log of PO's and invoices from 3rd part agentsReporting of fees, costs and recovery ratesReview of outstanding cases with 3rd party suppliers with monthly meetingsAttend ledger reviews with European Credit ManagerObjective:Reduction of bad debtManagement of 3rd party referralsTo ensure the 3rd party collection process is entirely self-fundingTo ensure efficient and effective management of the 3rd party collection processIdentify and record insolvencies and bankruptciesProvide timely and accurate management reportingExperience you'll bring Core process experienceAdvanced Excel skills are a necessity, and ideally proficient and SQL and / Or Data AnalyticsInternational Credit Control ExperienceDebt recovery and court experienceWorking Knowledge of credit vetting and risk assessmentsPrevious exposure to a fuel card provider is desirableCICM member is essentialExcellent communication and negotiation skills requiredAbility to make reasoned decisionsWhat's next?If you believe you have the passion to join our growing team as Debt Recovery Agent and wish to help grow WEX then please APPLY TODAY for immediate consideration