Data Engineer - Software

CDS, a Hewlett Packard Enterprise company is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE) , providing field service capabilities to Hewlett Packard Enterprise customers as well delivering the difference in business oriented services, such as development, support and maintenance of applications, virtualisation, automation, cloud and infrastructure administration.

Role is primarily a position to manage delivery of maintenance ticket requests but also to support the wider account team at other locations with maintenance & upgrade tasks as required.
Covering site Monday to Friday, from 09:00 to 17:30.

Troubleshooting hardware and firmware issues on server & storage.
Adhering to strict policies and processes around security and data protection.
Risk ownership and escalation.

Demonstrated ability to recognise and react to situations with a sense of urgency and problem ownership.
Full UK driving license.

Helpful to have knowledge of Brocade, HPE Apollo / 3PAR and Sun/Oracle servers.
ITIL Service Management Foundation.
Experience of IT incident management.

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