Job Specification: D365 Functional Consultant – Finance & Billing Specialist Location: Reading, Hybrid (3 days on-site) Salary: Up to £70,000 (depending on experience) + Benefits Employment Type: Permanent, Full-Time About the Role We are seeking an experienced D365 Functional Consultant to join our dynamic team, focusing on enhancing and customizing our financial processes within Dynamics 365 Finance and Operations (F&O).
This critical role involves optimizing complex billing, invoicing, and financial workflows to ensure smooth and efficient processes across the organization.
Working closely with cross-functional teams, you will be responsible for managing financial operations from billing processes to collections, bank reconciliation, and interfacing with external financial partners.
The ideal candidate will have an understanding of D365 F&O, with the ability to handle both billing and finance-specific challenges in a highly customized environment.
This role is key to ensuring seamless integration of finance operations with our broader business objectives, providing both technical expertise and functional insights.
Key Responsibilities 1.
Billing & Invoicing Customization End-to-End Billing Process Optimization : Manage and oversee the entire billing process in D365, ensuring accurate and timely invoicing.
You will work to tailor and streamline batch processing to optimize the invoicing cycle and ensure that billing operations align with organizational needs.
Master Data Management (MDM) : Utilize and manage MDM tools to maintain clean, accurate data within the billing processes.
Familiarity with MDM processes is essential for maintaining integrity across our billing systems.
Financial Reporting : Generate and maintain comprehensive financial reports in Excel for tracking and monitoring key billing and invoicing metrics.
While Power BI is not required, advanced proficiency in Excel will be necessary for developing customized reports.
Metrics & Terminology : Apply a thorough understanding of billing-related terminology, such as "average daily usage" and Contract Commitment Levels (CCL), to ensure accuracy in billing statements and reports.
2.
Finance & Collections Management Advanced Collections Process Customization : Customize D365 F&O collect processes to go beyond the standard out-of-the-box functionalities, implementing solutions tailored to unique business needs.
This includes setting up tailored workflows for debt collection that align with internal and external financial protocols.
Bank Reconciliation : Manage and streamline bank reconciliation processes, ensuring accuracy in financial transactions and alignment with organizational requirements.
Familiarity with handling interbank items in transit (IBIT) will be key to managing these processes effectively.
External Partner Integration : Collaborate with external outsourcing partners by implementing and maintaining bank interfaces within D365 F&O.
This involves configuring and supporting robust interfaces that allow for accurate, real-time data exchange with external banking systems.
Collections, Bank Statements, and Payment File Management : Oversee the accurate processing of collections, bank statements, and payment files.
You will develop and maintain processes to handle payment reconciliation, ensuring data integrity and financial accuracy within D365 F&O.
3.
Cross-Functional Collaboration & Support Cross-Team Collaboration : Act as a liaison between the finance department and IT teams to ensure that system customizations align with both technical and functional requirements.
Work closely with key stakeholders to understand evolving financial needs and customize D365 F&O accordingly.
Problem-Solving and Troubleshooting : Identify issues within D365 F&O financial modules and proactively implement solutions to streamline workflows.
Your problem-solving skills will be essential for overcoming technical challenges in the billing and finance processes.
Training & Support : Provide ongoing support and training for finance teams to ensure they understand and can effectively utilize customizations within D365 F&O.
This includes creating documentation, troubleshooting, and answering end-user queries.
Qualifications & Experience Excel Reporting Skills : Advanced skills in Excel for generating and analyzing financial reports.
Power BI experience is not required, but a solid understanding of Excel reporting functions, including pivot tables and data visualization, is essential.
Billing & Finance Terminology : Proficiency in billing and finance-specific terminology, such as average daily usage, CCL, and IBIT, to effectively communicate and manage financial processes.
Customization and Configuration : Demonstrated experience with D365 F&O customization and configuration to meet specific business needs, especially in collections, reconciliation, and data integration.
Bank Interface Implementation : Experience implementing and managing bank interfaces within D365 F&O to facilitate accurate data exchange with external partners.