D365 Ce Support Analyst

Job Description Job Description \n D365 CE Support Analyst - \n My client is seeking a skilled, experienced Dynamics 365 CE Support Analyst to join their growing internal team providing essential application support to their users.
\n The successful candidate needs to have a background in 2nd/3rd line support within a D365 CE/CRM environment, excellent communication skills and an enthusiastic, analytic approach to resolving issues.
\n Role & Responsibilities \n \n Deliver exceptional 2nd + 3rd line operational support to users on D365 CRM + Power Platform.
\n Well versed in Power apps (model driven + canvas).
\n Ability to liaise with cross functional teams, working closely with developers in particular on small changes + enhancements to the system.
\n Identify potential issues and prevent escalations through delivering continuous system improvements.
\n \n Skills & Qualifications \n \n Experience working on Dynamics 365 CE/CRM - Customer Service Module (preferable but not essential) \n Knowledge of Power Platform/Power Automate - Skilled with customisation and system configuration.
\n Proven background in resolving 2nd/3rd line support tickets within D365 environment \n \n Benefits \n \n Competitive Salary - Up to £60k dependant on experience \n Flexible, Hybrid working model.
\n Life assurance, enhanced pension contributions and more.
\n \n Apply Today!
\n (T) 0191 814 1400 \n (E)