Customer Support Specialist

Job Description We are currently recruiting for Application Experience Advisors' to join our brand-new Application Experience Team in Bristol on a full-time, permanent basis.
Forming part of our Customer Contact Services Department, you will be responsible for supporting the application process for both car dealerships and our customers across phone, email and live chat.
Ultimately, you will ensure where possible that you deliver an excellent end to end service to your customers; the Scheme users.
This is a varied role where you will have the chance to work together with other areas of your team and also the wider business.
This is a Full-Time position covering 37 hours a week with brilliant starting salary of £ 32340.24.
This also has the potential to increase up to £37203.99 with our in-house progression programme within the business.
The shifts will be based on a 4 week rotation: • 08.00am-16.00pm • 09.00am-17.00pm • 09.30am-17.30pm • 11.00am-19.00pm.
As well as Monday - Friday, there will be 1 week in 4 where you will work a Saturday 9am-5pm.
Shift includes 3 in 5 Bank Holidays and all include 1-hour breaks.