Customer Support Scheduler - Nights

Details of the offer

We are recruiting for Planner/Scheduler (NIGHTS) at our Redditch site.
The role requires working NIGHTS 5 days out 7 which would include some weekends.
Working as the 'go-to person' between our Helpdesk and Planning teams.
You'll be managing multiple inboxes, answering queries promptly, working with multiple major clients producing MI (Management Information) reports that capture all data and report all faults from a serious to minor incidents such as: Fire to hot water issues.
Great time management, organisational and prioritisation skills are just some of your fortes.
Creating and collating reports for Directors containing no mistakes can be difficult at times, but with your ability to work under-pressure and keen eye for detail, you will rise to the challenge.
You'll find it rewarding when you are resolving major/minor incidents for the store/depots with the support of your team.
We want to hear from you if you have exceptional customer service skills, are driven, like resolving complex, complicated queries and have good Excel skills.
It doesn't matter which industry or sector you have experience in, if you can multi-task, escalate when required and love a challenge (and being challenged), then apply for this position today!
When you join us, you'll receive : Salary: £24,229 per annum, plus £1.60 per hour night shift premium Up to 4% discretionary bonus scheme, subject to achievement of targets.
Group personal pension scheme of matched contributions between 5% and 6%.
25 Days Annual Leave + Bank Holidays.
Life Assurance Access to state-of-the-art training academy Funded Training Sponsorship Scheme Refer a Friend reward scheme Cycle to Work Scheme Health Cash Plan Up to 10% off B&Q/ Trade Point 20% off Nuffield Fitness and Wellbeing Centres Don't miss out on this great opportunity, apply today by clicking on the 'apply' button.


Nominal Salary: To be agreed

Source: Talent_Ppc

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