Customer Support Representative

Details of the offer

Job Description Working within the Directory Services Team, the role provides multi-channel support to internal and external users of BRCGS's digital services, predominantly Directory & Participate, in a timely and compliant manner.
The role also fulfills cross-function financial administration duties.
Qualifications Professional experience of web-applications, CRM platforms & Microsoft Office functions including excel Experience providing written & verbal customer assistance via various channels including telephone & email Comfortable discussing web & digital product processes & terminologies to inexperienced end users Proactive and self-motivated Willing and able to learn new skills rapidly and work outside of primary competency areas Additional Information ABOUT LGC: LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments.
Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers' products and workflows and are valued for their performance, quality, and range.  OUR VALUES PASSION CURIOSITY  INTEGRITY BRILLIANCE RESPECT EQUAL OPPORTUNITIES  LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief.
Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.
For more information about LGC, please visit our website www.lgcgroup.com #scienceforasaferworld


Nominal Salary: To be agreed

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