Customer Support Adviser 37 Hours Per Week Circa £24,500 per annum Horsham, West Sussex 6 Month Fixed Term Contract We are recruiting for a Customer Support Adviser to join our team on a fixed term, full-time basis.
You will be working as part of the customer support team, dealing with customer enquiries, and providing an efficient and professional service for our customers, ensuring that we deliver an excellent experience, every time.
We are looking for enthusiastic individuals with strong communication and people skills.
At Saxon Weald we believe in the potential of every individual to bring unique perspectives and skills to our team.
While we have outlined certain criteria for this position in the attached role profile, we encourage candidates who may not meet all the specified requirements to apply.
We value diversity and are committed to providing equal opportunities for growth and development.
If you align with our values and are excited about what you can bring to the role, we welcome your application.
To be successful in this role you will need to: Be an excellent communicator, both written and verbal Have prior experience working in a customer service position, preferably in a contact centre Be confident in using IT including Microsoft Office Be a team player with the ability to build strong working relationships with colleagues Be committed to upholding Saxon Weald's values Have a strong attention to detail Have the ability to multitask and prioritize effectively in a fast-paced environment.
Reasons why you should apply: 27 days annual leave plus bank holidays Leading Employee Assistance Programme and WPA NHS cash back scheme Excellent employer pension contributions up to 12% Life assurance 4x annual salary Comprehensive induction programme.
Hybrid working available with a modern, recently refurbished office in Horsham About Saxon Weald Saxon Weald is a forward-thinking, fun, vibrant place to work, and we employ great people who are committed to our values.
We are passionate about customer service and delivering an excellent customer experience.
We have over 6,000 properties (81% in Horsham District, 6% in West Sussex, 5% in East Sussex, 8% in Hampshire).
We are committed to equality of opportunity, to being fair and inclusive and to being a place where all belong.
We therefore particularly encourage applications from candidates who are likely to be underrepresented within Saxon Weald - these include women, people from Black, Asian and minority ethnic backgrounds and LGBTQI+ people.
Join us and you'll be part of an exceptionally friendly and welcoming team who work hard so that together we can make a positive difference.
We reserve the right to call candidates to interview or withdraw this vacancy at any time if there is a good level of response.
Therefore, we recommend you submit your application as soon as possible.
Closing Date: 19 th January 2025 Interviews: 24th January 2025