Customer Success Team Lead (Marketing)

Propel is excited to partner with a fast-growing SaaS and advisory business dedicated to helping organisations find and win public sector contracts.
With nearly 2,000 customers and a history of over 50% year-on-year growth, they are leaders in their field, delivering real impact for their clients.
A forward-thinking, ambitious company with a hybrid working model (1-2 days per week in their central Bath office).
Offering a competitive salary, 25 days of holiday (plus bank holidays), and a strong pension scheme.
Committed to career development, fostering a collaborative and inspiring team culture.
Lead a high-performing renewals team to achieve and exceed performance targets.
Take ownership of a small portfolio of prestigious accounts.
5+ years in customer success, renewals, or a similar environment.
~ High emotional intelligence and empathy, with a talent for mentoring and coaching.
~ Proficiency in CRM systems and MS Office, with a data-driven approach.

Experience with B2B SaaS, public sector clients, or advisory services.
Join a company that values innovation, teamwork, and continuous development.

If you're a performance-driven, emotionally intelligent leader who thrives on inspiring others, this is your chance to make a real impact.