Customer Solutions SpecialistBirmingham, UKMonday to Friday 37.5 hours per week£25,000 DOE £10,000 bonus benefitsDo you have strong customer service skills and are looking to join a close-knit team?
Are you organised and efficient?
Do you have a drive towards target achievement?
If so, this could be the perfect role for you!
You will be working for an established company with clear lines of progression.What will you be doing?Placing outbound callsUpselling our internal range of exclusive products and servicesManage & build strong customer relationships while personalising your approach based on the customer's specific business needsAnalyse customer accounts and provide accurate informationMaintain accurate/detailed records of customer interactions via CRM system.Provide a knowledgeable, positive customer experienceEnsure customer orders are dealt with correctly and efficientlyWork as part of a sales and support team, sharing ideas, knowledge and resourcesWhat will you ideally bring to the role?
Excellent customer service skillsPreferably a background in targeted sales and/or outbound calling (1 years' experience)Proficient user of Microsoft Office (Word, Excel, Outlook)Excellent written, numerical, and verbal communication skillsSelf-motivated/upbeat individual with the drive to exceed expectationsComputer literate and able to pick up inhouse CRM SystemsWhy should I apply?This is a fantastic chance to work a part of one of the fastest-growing international distribution and outsourcing groups who offer career development and advancement opportunities.Don't miss out on this exciting opportunity to be part of a company that is making a difference and with big plans for the future.
Apply now to take the next step in your career!
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