Looking for a busy and varied role in a thriving Business development/Marketing team?
As Business Development & Marketing Coordinator you'll be responsible for managing all new inbound enquiries.
This is a very important role with it being that initial point of contact, where you'll be showcasing the expertise, professionalism and services the company offers, so being able to build rapport and credibility is essential.
Here's an overview of the job and day-to day duties: Allocate enquiries to the appropriate specialist and coordinate meetings.
Maintain timely communication with clients and prospects throughout the introductory process, ensuring a smooth and professional experience.
Follow up with appropriate uncontactable prospects at 6 and 12-month intervals.
Provide regular feedback on insights from inbound enquiries; trends, discussion topics, challenges and concerns.
Leverage insights from enquiries to identify and form business development campaign opportunities.
Support successful campaigns by efficiently and accurately enriching data.
Develop and maintain strong internal and external networks to enhance client and prospect experience.
Help to accurately maintain the firm's pipeline using regular touchpoints.
Coordinate and schedule pipeline calls with senior team members Feed into weekly reporting on enquiry data and pipeline progress.
Produce quarterly reports for follow-up.
We'd really like to hear from you if you have the following skills and experience:- Customer service or sales experience.
Experience in understanding a client / customers' requirements and formulating a solution.
Able to build fantastic relationships with prospects and colleagues.
Passionate about client care/good customer service.
Approachable and personable.
Considerate and accurate when it comes to client communications and reporting.
This is a brilliant opportunity to join a company which supports training, personal growth and career engagement.
They encourage flexibility, allowing you to choose when and where you work, whilst still providing excellent client care.
Location: Cambridge (hybrid working available) Hours: Monday-Friday - Full time hours with a policy that supports work/life balance.
Salary: Competitive salary on offer Benefits: 25 days annual leave (with the option to buy / sell up to 5 days holiday) Contributory pension scheme 4x life assurance Employee share scheme 2 days paid for volunteering Cycle to work scheme Employee Assistance Programme (EAP) including shopping discounts EA First Ltd are acting as an Employment Agency for this permanent vacancy.