Customer Service Representative

We have a great opportunity for a Customer Service Advisor to join our team at our Operation Centre in Wolverhampton.
They are a dedicated team that are crucial to our operation, who promptly respond to high volume inbound and outbound calls from our customers, while maintaining our Service Level Agreements and timeframes.
They also assist our members and private traders with sales and return queries and provide administrative duties associated with documentation and compliance.
What we need from you...
Excellent customer service Great, clear communication skills, both written and verbal Strong attention to detail IT literate Adaptable, with the ability to multi-task in a fast-paced environment Able to work as part of a team What we offer you in return… Monday to Friday working 23 days holiday plus bank holidays and an additional day per year to celebrate a special occasion to you A further paid day to volunteer for a charity of your choice Competency framework - the more you learn, the more you earn!
Medicash Cover - look after you and your family by providing a range of positive healthcare benefits Contributory workplace pension plan Life Assurance cover The ability to purchase shares in a successful global company at a discounted rate An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out, and utility bills for the home Car Benefits Scheme - we can help you take step towards driving green To apply, please click 'Apply', which will prompt you to create an account.
You will then be able to attach your CV and complete your application.
Copart are an equal opportunity employer, proudly hiring a diverse workforce.
Discrimination is expressly forbidden and we therefore kindly welcome all applications.