Customer Service & Operations Manager (Welsh Speaking)

Welsh-Speaking Customer Service & Operations Manager – North Wales We are working with a successful and growing dive school that is expanding into an innovative activity centre near Bangor, North Wales. They are looking for a proactive and organised individual to take on a leadership role, overseeing customer service and operational management while delivering an excellent experience to their customers.
About the Role Key responsibilities include:
Managing day-to-day operations to ensure the smooth running of the centre. Handling customer bookings, enquiries, and coordinating staff schedules. Supervising and supporting the team to deliver high-quality service. Ensuring administrative tasks and operational workflows are efficient. About You The ideal candidate:
Speaks Welsh fluently to engage with the local community. Lives locally and holds a full driving licence for easy access. Has leadership experience in the outdoor activities or tourism sector, such as working in a mountain tour company or activity centre. What's on Offer Salary: £28,000–£38,000 (negotiable upon experience). An opportunity to lead a thriving business in a stunning location. If this sounds like the role for you, we'd love to hear from you!
Location: Close to Bangor, North Wales
ReCulture endeavours to be outstanding as a diverse and inclusive employer. We are fully committed to presenting the best candidates for the role, regardless of background. We encourage applications from under-represented groups, including Black, Asian, and Minority Ethnic (BAME) communities, Lesbian, Gay, Bi, and Trans (LGBT) people, and those living with physical, mental, and/or sensory disabilities.