Customer Service

Job Advert: Customer Service Advisor - Monday to Friday (No Weekends) Are you enthusiastic, positive, and customer-focused?
If so, we have the perfect opportunity for you to join our team as a Customer Service Advisor !
About the Role In this inbound customer service role, you will manage 150-200 calls daily , providing excellent support and building rapport with customers by: Resolving queries over the phone.
Setting up payment plans.
Up-selling products and services.
Creating new customer accounts using Five9 phone system and their management program .
Key Details Hours : Monday to Friday, with no weekend work.
Hours are fixed and cannot be adjusted.
Workwear : Smart/casual attire.
Holiday : No leave permitted during the first three weeks of employment.
What We're Looking For A positive attitude and a professional approach to problem-solving.
Commitment to commuting to and from work, whether by driving or other means, as punctuality is essential.
Strong communication skills and the ability to multitask effectively.
What We Offer A fantastic and supportive work culture.
Regular treat days to celebrate achievements.
A stable Monday-to-Friday schedule for excellent work-life balance.
Note : Reliable commuting is required due to the fixed working hours.
If you're ready to join a vibrant team where your efforts are valued, apply today!
or contact Alison on 01733 968453 Brook Street NMR is acting as an Employment Agency in relation to this vacancy.