Customer Service

________________________________________ Job Title: Customer Service Advisor Location: Banbury, close to the M40 Job Type: Full-time, Permanent Working Hours: Monday to Friday, 8:30 AM - 5:00 PM Salary: £26,000 DOE Our client are a company located conveniently near the M40 in Banbury.
Their team is committed to delivering exceptional service and support to their customers.
They offer a dynamic and supportive work environment where no two days are the same.
Job Description: We are seeking a dedicated Customer Service Advisor to join our clients busy and varied team.
This role is perfect for someone with solid previous office-based customer service experience who thrives in an ever-changing environment.
Key responsibilities include: Handling customer inquiries via phone, email, and chat Resolving customer issues and complaints efficiently Providing detailed product information and guidance Processing orders and managing customer accounts Coordinating with suppliers and participating in production meetings Performing administrative tasks and maintaining accurate records Requirements: Proven office-based customer service experience Excellent communication skills, both written and verbal Strong PC skills, including proficiency in Word, Excel, and Teams Ability to work well under pressure and adapt to changing situations Strong organisational and multitasking abilities Benefits: Competitive salary of £26,000 DOE Comprehensive training and development programs Friendly and supportive team environment Opportunities for career advancement Convenient location with easy access to the M40 If you are interested in this role, why wait...
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