Customer Service Fraud Advisor - Banking

Honeycomb are working with a leading bank in NI and are currently looking for temporary, full time candidates to join their Customer Fraud team.
This is an interesting role coming with great job satisfaction.
You will deal with bank customers subject to fraudulent transactions including responding to customer calls in relation to confirmed or suspected fraud on their Debit Card.
This is a temporary ongoing role, 35 hours a week with hybrid working options post training.
What we are looking for: Have a keen eye for detail and investigation.
Have experience working within a fraud department ideally within a banking institution Be comfortable asking the uncomfortable questions and challenge people with confidence Be comfortable asking the uncomfortable questions and challenge people with confidence Excellent communication skills.
To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Dearbhla Kilpatrick, at Honeycomb *Please note that due to the current climate it is not possible for us to contact candidates who are not meeting the specific requirements for this role.
We are receiving an exceptionally high number of applications at present which is not allowing us to call everyone individually.
We thank you in advance for your understanding If you have a disability which means you require assistance at any stage of the recruitment process, please contact our General Manager, Dearbhla Kilpatrick directly to discuss.
Skills: Customer service Banking admin Telephony AML Fraud Bank cashier Benefits: Work From Home