Customer Service Executive

Customer Service/Sales Support Location: Coventry Salary: £30,000 Status: Permanent Hours: Monday to Friday 0800-1700 Join an Award-Winning Dynamic Team!
The Client: Family business established early 2000, working within an amazing team of people, a wonderful company culture together with unrivalled values of respect, understanding, support and appreciation.
Listed as top 1000 Companies to Inspire Britain!
Team focused culture supported by industry-leading benefits and opportunities for personal and professional growth.
This is your chance to be part of one of Britain's fastest-growing companies and shape the future of sustainable building solutions.
Are you ready to make an impact?
They are looking for a driven and enthusiastic individual who is customer centric, supporting the sales team and other areas of the business.
Help be part of their success with customers!
The Role: Identifying new Homeowner Sales Opportunities (Deals) through: Answering the phone Following up samples Identification through the managing of the 'Enquires' Inbox Manage a section of the Homeowner sales pipeline with a view to securing the deals through: Following up Material Lists Advising the customers as to Approved Installers and Dealers Technical support - calls to be transferred to Tech Sales when required General support to customers wherever required – become a Trusted Advisor Gathering and documenting key project information is essential for both of the above to be effective What they are looking for in candidates: A polite, professional, and persistent telephone manner.
A proven track record in achieving targets and delivering excellent customer experiences.
Experience with CRM systems and the ability to adapt to change.
Strong communication, organisation, and planning skills.
A "Can do" attitude, with the drive to go above and beyond for our customers.
A fantastic company, who have an amazing vision and equally great plans!
Scope for career growth - apply now for more details.