Customer Service Agent (Debt & Collections)

Customer Service Agent (debt & collections) Permanent (35 hours) Perthshire £26,000 Meraki Talent is partnered with a UK-wide, established business to support the recruitment of a Debt & Collections Agent.
This full-time, permanent role offers a salary of c.£26,000 and a hybrid working model.
Some great additional perks include free parking, performance-related bonuses and excellent development and progression opportunities.
The purpose of the Debt & Collections Assistant is to: Provide support by identifying customer needs, resolving issues, and agreeing payment plans Analyse and report on customer data Deal with billing and service issues You must be able to demonstrate: Excellent communication skills Ability to manage workload and take ownership of tasks Be ambitious with drive to develop professionally Expert problem-solving and investigation skills To be considered for this role you must: Have working knowledge from a financial service or banking background – particularly reconciliations/settlements experience Have experience in reporting and analysis Be highly organised with excellent interpersonal skills Apply Now Lauren wants: Administration, Customer Service, Collections, Reconciliations, Settlements, Financial Services, Banking, Reporting and Analysis 'By submitting your information, you confirm you have read and understood our Privacy Notice which outlines how we use information we collect about you." Please see our website page headed 'Privacy Notice' for an explanation about how we use the information we collect about you'