Customer Service Advisor X5

Customer Service Advisor X5 £28,000 3-month FTC Manchester - onsite A leading IT Consultancy is looking to recruit several customer service specialists to support a key end client based in Manchester city centre.
You will Handle in-bound and out-bound calls, responding to customer complaints Escalating problems to the technical team or Supervisor Updating customer information in the company database Providing information about new and existing products and services Tracking and processing new orders and refunds Making sales and processing payments, when necessary Performing administrative tasks as assigned by the Supervisor