Customer Service Advisor (Office) (Permanent)

Guest Services Representative Location: London Liverpool St
Ryder Reid Legal is recruiting for a personable Guest Services Representative to join the dynamic team of one our global law firm clients on a permanent basis, where you'll be at the forefront of the firms front-of-house operations.
This role is pivotal in managing meeting rooms and providing top-notch facilities and office services.
The ideal candidate would a front of house professional who can deliver exceptional, client-focused service to partners, staff, and clients, all while maintaining the highest standards of hospitality and professionalism.

Meeting Room Management: Efficiently manage conference space bookings using EMS, ensuring all client needs, including catering and AV services, are met.
Visitor Management: Register visitor details in the Building Visitor Management system for smooth access and security.
Technical Support Coordination: Shift Handover: Provide detailed handovers at the end of each shift.
Switchboard Operations: Professionally manage switchboard calls, ensuring timely responses.
General Administrative Support: Offer ad-hoc support as needed.

Proven excellence in customer service with a focus on hospitality.
Technologies/Software:
Familiarity with ServiceNow or other Helpdesk tools.
Comfortable with standard office equipment.

Ryder Reid Legal is a recruitment specialist.
For almost thirty years we've been connecting legal talent with many of the leading law firms in London and internationally.