Role: Customer Service AdvisorLocation: Colne, near BurnleyPermanentSalary: £25,000-£26,00pa + bonus I am recruiting for a well-established organisation in Colne who are seeking a permanent Customer Service Advisor to join their team ASAP.Key responsibilities Making outbound calls to existing business customers, providing excellent customer service and spotting opportunitiesGenerating leads for the sales team – the main duty of your role will be to do a service review with existing customers, and look for opportunities for upsell – this will then be passed to the sales team to close the dealDeveloping excellent working relationships with the business customersLiaising with customers via a number of communication channels, providing prompt correspondenceDiscussing the company products in a knowledgeable and professional mannerKeeping the company database up to date and accurateWorking within a target driven environmentAlways providing exemplary customer service The ideal candidate will have the following skills, experience and attributes: Previous experience working within a call or contact centre environmentIdeally some experience working in sales or a target driven environment – this role will be targetted A motivated self-starter, who wants to pick up the phone and is ambitious and keen to make salesPositive and professional demeanourAble to work in a fast paced environment In return, you will receive: A salary of circa £25,000pa-£26,000paExcellent company benefitsGreat progression opportunities as the business are growing quicklyWorking within a friendly and fun environment – culture is key here and the business is a fantastic place to work!
Interested?
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