We're looking for a Customer Service Advisor to join our MoJ Contract Administration team based in Trowbridge.
Location : On site - Trowbridge, Wiltshire Hours : 40 hours per week.
Monday to Friday.
Flexible start/end times may be available, please let us know if required.
Responsibilities As a Customer Service Advisor, you'll be working within the Ministry of Justice Contract Administration team, supporting them in operational tasks across the contract.
Your day to day will include: Phone cover as and when required by your Team Leader.
Monitoring of inboxes as and when required by your Team Leader.
Raising of new work orders for Contract Managers.
Raising of reactive work orders for Kier engineers.
What are we looking for?
This role of Customer Service Advisor is great for you if: You have an excellent telephone manner, with strong verbal and written communication and interpersonal skills You have the ability to create and maintain effective working relationships Demonstrable IT literacy with Microsoft Office, particularly Excel & Outlook Demonstrable accurate data entry skills with excellent attention to detail We're all about finding potential here at Kier, and transferrable skills are always welcome!
So, even if you don't tick every box, please apply and we can have a chat.
Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs.
You can see more information of benefits here .
Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us.
We're proud of the steps we've taken so far, but we know we must always do more.
Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies.
You can see our D&I action plan here .
Due to the nature of this role and the nature of the work at this site, you will be required to complete a Counter Terrorism Check (CTC), which takes place before your employment, and is conducted by the Cabinet Office's United Kingdom Security Vetting (UKSV) agency who set out a pre-requisite criteria including residency history.
(Applicants with criminal convictions will be treated on a case-by-case basis.
We do not discriminate based on an applicant's criminal record or the details of any offences disclosed to us - To read more about our programme to support people with convictions into employment, visit www.kier.co.uk/careers/making-ground ).
This role will also be subject to further pre-employment checks.
We look forward to seeing your application to join the #constructionrevolution #joinkier