Customer Service Advisor

Customer Service Monday - Sunday 35 hours £23,500 6 month contract January start date Hybrid Do you have outstanding customer service skills?
Have experience dealing with vulnerable customers?
I am recruiting on behalf of a leading financial services client who are looking to grow their fraud team!
What will you be doing?
* Supporting customers through fraud cases * Liaising with 3rd parties to gain more information * Reviewing documentation and updating the case accordingly * Providing a professional and empathetic approach * Completing administration on the system What do you need to apply?
* Proven experience dealing with complex queries * Excellent communication skills both written and verbal * Experience within financial services would be desirable Must be able to pass a credit and DBS check to apply!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age