Customer Service Advisor

Customer Service Monday - Saturday 35 hours23,5006 month contractFebruary start dateHybrid Do you have outstanding customer service skills?
Have experience dealing with vulnerable customers?
I am recruiting on behalf of a leading financial services client who are looking to grow their customer service team! What will you be doing?* Supporting customers through various queries* Liaising with 3rd parties to gain more information* Reviewing documentation and updating the case accordingly* Providing a professional and empathetic approach* Completing administration on the system What do you need to apply?* Proven experience dealing with complex queries * Excellent communication skills both written and verbal* Experience within financial services would be desirable Must be able to pass a credit and DBS check to apply! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age