Customer Service Advisor

Seeking a Customer Service Advisor for our major client in Newcastle Upon Tyne.
Please find below the job details.

Title Customer Service Advisor (full time, work from office) Location Newcastle NE27 0BY, Cobalt Business Park, Mercury House Hours 7.5 hours a day, 37.5 hours per week (Candidate needs to be flexible for shifts and week offs) Pay £22.3 to £23.5 a year (PAYE) and a holiday benefit.
Please find below the responsibilities: Responsible for answering the calls for Banking Service, training will be there for 2-3 weeks.

Answers contacts promptly and professionally.
Log/Validate all contacts on the provided case/call logging system.
Resolve customer queries using the relevant tools and systems.
Manage end-to-end all contacts logged, providing regular updates to customers on ticket status.
Regards,
Kapil
07860015873