Customer Service Adviser

Customer Service Adviser Sutton £18/hr Start date: ASAP Full Time: Mon - Fri 36/hrs a week Hatched Recruitment is working closely with the local authorities and we are looking for a Customer Service Adviser in the Sutton area.
The role will involve office working whilst training with flexibility on hybrid once up to speed.
This role will be a minimum of a 5 month placement in Sutton Council's Customer Experience Contact Centre, the ideal candidates will have the following skill and experience.
Role requirements: Contact Centre and basic business administration Dealing with a variety of resident enquiries for services offered by the local authority eg Waste Services, Homeless and Highways.
Managing complex calls and emails in a professional and timely manner Flexible hybrid working including a minimum of 1-2 days in the office after training.
Desired skills and experience: Excellent verbal and Digital communication skills Experience and confidence in using contact centre technology Experience in a local authority environment Experience in customer service environment Local knowledge of Sutton Area would be beneficial