Job Description Our client is on the hunt for a Customer Service Advisor to join their vibrant team in Wilmslow.
This thrilling opportunity involves working closely with the underwriting teams to ensure loan processing is as smooth and efficient as possible.
Enjoy a competitive salary between £25,000 - £28,000, along with a fantastic range of benefits.
You'll be part of a team that values social events and trips, creating a collaborative and fun working environment.
Our client is a forward-thinking company dedicated to providing exceptional financial services.
They pride themselves on their commitment to client satisfaction and their supportive, team-oriented workplace culture.
The Customer Service Advisor role includes a variety of responsibilities: \n Review applications to ensure all relevant paperwork is submitted.
\n Organise client information for efficient loan processing.
\n Check loan-to-value and debt-to-income ratios.
\n Complete detailed affordability assessments.
\n Request credit checks and issue necessary paperwork.
\n Handle enquiries from applicants and lenders.
\n Draft case rationale for investors and senior management.
\n Complete AML checks and maintain accurate records.
\n Work to deadlines for submission of paperwork.
\n Package and Benefits: The Customer Service Advisor role comes with a comprehensive package including: \n Annual salary of £25,000 - £28,000.
\n 24 holidays plus bank holidays, increasing to 25 after one year.
\n Westfield Health cash plan.
\n 24-hour colleague assistance helpline.
\n Proximity to Wilmslow train station.
\n Team social events and trips.
\n T he ideal Customer Service Advisor candidate will have: \n Excellent interpersonal and communication skills.
\n Attention to detail and high-level numeracy.
\n Understanding of financial processes and credit scores.
\n Expertise in databases, word processors, and spreadsheets.
\n Proven customer service skills and exceptional organisation.
\n Ability to multi-task and prioritise effectively.
\n If you have experience or interest in roles such as Loan Administrator, Credit Analyst, Underwriting Assistant, Financial Processor, or Loan Officer, you might find the Customer Service Advisor role to be a perfect fit for your skills and career aspirations.
If you're ready to take on a challenging and rewarding role as a Customer Service Advisor, apply today to join a company that values its employees and offers a supportive and engaging work environment.
Alternatively call Jenni on 01614166135 for more information JL_FIN