Accept Recruitment is seeking a proactive and dedicated team player with excellent written and verbal communication skills to join our client, an expanding online retailer.
This role is perfect for candidate eager to gain hands-on experience in customer service and administrative support in a fast-paced, growing business.
Key Responsibilities: Address customer inquiries across Facebook, Twitter, eBay, Amazon, TikTok, and email Resolve customer issues at first contact whenever possible (live chat, etc.)
Contribute to department service standards and uphold customer satisfaction Represent the company positively and build effective professional relationships with customers Support social media platforms with engagement and updates Generate labels for orders across all platforms and website Complete weekly Parcel Force / Royal Mail claims Record accurate stock of new products Input data into online systems and Excel The candidate will be required to undertake other duties within the department and help in any other areas of the business as and when necessary - usually assisting the director What We're Looking For: Self-motivated, with strong time management, organisation, and problem-solving skills Experience in customer service or administrative roles (preferred) Proficiency in Microsoft Office (Outlook, Excel, Word) Knowledge of Amazon and eBay platforms (preferred) Benefits: Full training provided Opportunities for growth within the company Supportive team environment and ongoing development On-site parking, casual dress code, and travel subsidies Access to bonus schemes Location: Kirby Muxloe, LE9 Hours: Monday – Friday, 8:00 am – 1:00 pm Pay Rate: £11.52 per hour If you're ready to jumpstart your career and join a supportive team, apply today!
Accept Recruitment is an equal opportunity recruiter and we welcome applications from all suitably skilled or qualified individuals, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
We act as an employment business in relation to this vacancy. Please note that we reserve the right to close the vacancy prior to the application deadline/closing date once a sufficient number of applications have been received.
If you haven't heard back from us within 2 weeks, please assume that unfortunately on this occasion your application has been unsuccessful.