Job Title: Senior Customer Renewals Advisor Reporting to: Customer Renewals Manager Direct Reports: None Location: Remote 1.
Company Overview IRIS Software Group is a global leader in mission-critical software solutions and one of the UK's largest privately-held software companies.
We empower over 100,000 customers in 135 countries to make better business decisions with integrated solutions that streamline processes and allow clients to focus on what truly matters.
Highlights of IRIS Software Group: Trusted since 1978 with an initial focus on accountancy software Global Presence: Supporting nearly 5 million employees across payroll and HR solutions Wide Reach: Trusted by top accountancy firms and over 13,000 schools in the UK Awards: Recognized as Technology Company of the Year (UK Tech Awards), Employer of the Year (Thames Valley Tech Awards), and many more 2.
Purpose of the Role We're looking for a dynamic Account Manager to join our renewals team!
This role focuses on revenue retention and upselling services to a key group of pre-defined customers.
As a Senior Customer Renewals Advisor, you will: Retain & Grow Revenue: Ensure customers experience maximum value from IRIS solutions Generate Leads: Identify referral and upsell opportunities Collaborate: Work closely with the commercial and wider teams to achieve targets Report: Provide weekly updates to the Renewals Manager 3.
Person Specification Knowledge & Experience: Recruitment services experience is highly preferred Confident presentation skills at a senior level Strong IT/software application abilities Key Competencies: Professional & Consultative approach Organized and structured selling methodology Goal-oriented and driven Strong commercial acumen Team player with a collaborative spirit Ready to make an impact at IRIS Software Group?
Join us in helping organizations thrive with innovative solutions!