Customer Relationship Executive

Job Description About the Business : LexisNexis Risk Solutions is the essential partner in the assessment of risk.
Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience.
Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management.
You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team : The team are a strong unit and very accountable for their own performance, we work in an environment that empowers our employee's and provides everyone an opportunity to deliver the best possible experience & share ideas to drive continuous improvement.
About the Role : You will be providing an excellent customer experience for both prospect business & existing customers.
We achieve this through constant collaboration with our sales teams & internal stakeholders to ensure the business is achieving goals.
Also consistently improving our customer satisfaction scores & process improvement.