Customer Liaison Officer

Choice Housing is one of the largest independent housing associations in Northern Ireland.
We work hard for our customers, developing new homes that are urgently needed and delivering high quality services, while providing value for money.
Our work creates sustainable, thriving neighbourhoods.
Customer Liaison Officer 37 Hours p/w Salary Scale:£26,061- £31,025pa Job Reference:CLO Choice is seeking to recruit a Customer Liaison Officer to Liaise with customers, staff, contractors, and all other stakeholders to deliver a high-quality service during planned works.
Coordinate Customer Satisfaction Surveys and promote positive outcomes through multiple media platforms.
Our employees have access to a range of benefits:- 22 days annual leave plus an additional 5 days after 5 years service, and 12 public holidays, Generous pension contribution, Hybrid working opportunities for relevant roles, Enrolment in a health cash plan, Death in service payment, Essential car user allowance, Dedicated Health and Wellbeing champions/Mental Health First Aiders, Learning and Development opportunities, Choice Housing is a Family Friendly & Equality and Diversity Award Winning Organisation Completed application forms should be returned by 5pm, Monday 20th January 2025.
Please note, the Association reserves the right to create a reserve list following the interview process.
NB: The panel may enhance the criteria in order to facilitate short-listing of the post.
Choice Housing Ireland Limited is an Equal Opportunities Employer