Customer Engagement Executive (Apply In Minutes)

Details of the offer

Realistic OTE of £30,000 to £32,000 per year.
Base salary: £25,000 to £27,000
per year.
Do you have a real knack with customers?
And a passion for all things
motoring?
This role will see you using your sales expertise as you proactively engage
with customers at our shop, building rapport at pace, and advising on the
products and services Halfords can provide to give them the best solution,
ensuring that they leave not only with what they want, but also what they
need.
You'll work with a team to deliver sales across the Halfords Group through
referrals of jobs such as Tyres, MOT and Services, as well as other car
maintenance needs.
Recommending the right solution for the customer is what
this role is all about, whether we can fix it in the car park, at our local
Autocentre or by arranging for our Halfords Mobile Expert van to fix it at the
customer's home or work.
Brilliant at building relationships, you'll work with the shop team, with
colleagues in our Autocentre and our Halfords Mobile Expert teams to deliver a
seamless customer experience.
To be a success in this role you'll need:
* A track record of achieving exceptional results against sales targets, through converting conversations into opportunities
* Excellent rapport-building and communication skills
* Experience of delivering great face to face customer service ideally in a retail sales or automotive based environment
* Experience of sharing expertise with others
* A keen interest in or experience of working with motoring products services
We know that everyone has different priorities at different stages of their
lives, so we offer a wide range of rewards and benefits.
As well as holiday
and contributory company pension, you can expect to enjoy:
* Store discount, with 25% off most products across Halfords and Tredz
* Employee discount, with up to 60% off your garage bills at Halfords Autocentre
* Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
* Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
* Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
* Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
* Life insurance
* Uniform
* Option to join our Sharesave scheme: save to purchase shares at a 20% discount
* Cycle to Work scheme
* Wagestream – a financial planning app that gives you more control over your pay.
Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
* Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
We're in an exciting chapter – rapidly growing our business with a focus on
motoring services and electric mobility.
We're the UK's leading retailer of
motoring and cycling products and services, and the UK's largest vehicle
service, maintenance and repair business.
Join us and be part of our success
story in getting the nation safely back on the move.
Not sure you meet all the criteria?
Wed encourage you to take the wheel and
apply anyway!
At Halfords we are committed to creating an inclusive workplace
for our colleagues.
Were an equal opportunities employer and proud to welcome
applications from all backgrounds and embrace diversity within our one
Halfords Family.


Nominal Salary: To be agreed

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