Customer Assist - Housing

Housing Assistant - Customer Hub Position: Housing Assistant Location: Niddrie, Edinburgh Salary: £12.81 per hour Hours: 36 hours per week We are looking for a dedicated and customer-focused Housing Assistant to join our clients' team based at the Welcome Centre in Niddrie.
This role offers the opportunity to be part of a friendly, supportive environment, assisting the local community with their housing needs.
Key Responsibilities: Customer-facing support - Provide excellent service and assist clients with inquiries at the Welcome Centre.
Record Keeping - Maintain and update registers and ensure accurate record-keeping on the internal Northgate system.
Administrative tasks - Support day-to-day operations, ensuring all data is processed and stored efficiently.
What We're Looking For: Strong communication skills and a positive, approachable attitude.
Attention to detail in maintaining accurate records.
Ability to use Northgate (experience preferred but training provided).
A commitment to delivering high-quality customer service.
If you are interested in this role, please apply online immediately.