Job DescriptionSalesforce CRM Business Analyst - Remote£CompetitiveThe working hours for this role are Monday-Friday – 9am-5pmAs a Business Analyst you will be working with the fast past and everchanging Brakes CRM Team.
Your primary responsibility will be working with the Brakes business and Sysco Platform team to conduct a detailed evaluation, design and support build of the Salesforce solution.In this role you will play a pivotal position in not only defining the solution but also ensuring that it is robustly designed for the future.
You'll be a valuable member of the team, contributing to the success of our business whilst working with a great team of people and having fun along the way!
Key Accountabilities & ResponsibilitiesResponsible for capturing and defining functional business facing requirements associated to the creation of functionality within Salesforce through the use of a prioritised requirements listWork with the team to estimate project timeframes, create project plans & set different delivery milestones for the projectsEnsure that there is clear and consistent documentation associated to a business analyst activity such as PRL, Data Dictionaries, process maps etc,Create functional, technical and design documentation and provide advice on application solutionsBuild strong relationships throughout the organisation and develop a comprehensive understanding of business processesAct as a bridge between business & development teamPerformance Indicators;Delivery of all material required for build in line with project deadlinesDelivery of Salesforce solutions in line with Business Case requirementsSalesforce User Adoption and UtilisationAchievement of Business Case metricsProcess development and continuous improvementsWe are looking for;Experience with Salesforce within a multi-functional environmentDemonstrable experience of building and delivering in large organisationsExperience of Agile Project environments (inc User Story writing)Ability to thrive in a very busy, demanding and pressurised environment.Desirable - experience of Jira, SAP/ BW/ Office ApplicationsWhat you'll get:A competitive salaryHuge discount on all sorts of lovely food and award-winning productsGenerous holiday allowance, with option to purchase moreRecognition awards and IncentivesPensionReal career opportunities - being part of Sysco, the world's leading foodservice business, opens up a world of possibilityAnd much more….