This is an exciting time to be joining our as we embark on several projects.
Were seeking individuals who are looking for a chance to establish their career in a supportive environment where anything is possible.
Are you ready to grow your career with us?
If you are a team player with a desire to learn, then this is the role for you.
Your new role Reporting to the Credit Control Team Leader, youll ensure prompt collection and reconciliation of premiums, minimisation of bad debts and maximisation of cash flow.
Youll provide experience and support to the management team by ensuring daily and monthly targets are met with problems identified and overcome.
Youll also work with our European Team in the UK and the Teams in the European branches.
Main responsibilities: Take full ownership of the Broker Accounts.
Review all escalated unidentified cash or debt where there are collection difficulties to ensure these are cleared at the earliest opportunity.
Review Broker statements, ensuring that any unreconciled premiums are completed.
Identify Brokers with high volumes of queries, identifying reason for queries enabling development of strategies to eliminate the need of queries, in collaboration with all parties concerned.
Develop, maintain and enhance process documentation and user guides following the Document Standards templates.
Analyse all processes related data, highlighting areas of concerns and propose working solutions where applicable.
Ensure quality and timely data capture across all processes is accurate enabling effective MI.
Analyse all processes and related data, highlighting areas of concerns and propose working solutions where applicable.
About you Wed like to hear from you if you can build and maintain relationships easy and have a great attention to detail.
A comprehensive training will be provided.
Skills youll need: Customer service experience with good communications, negotiation and influencing skills Experience using MS office applications, Word, Excel, PowerPoint Good understanding and ability to analyse detailed reports.
Experience working within insurance will be advantageous, ideally underwriting administration and/or credit control experience within the Commercial/London Insurance market.
An additional language would be advantageous but not essential