Role: Credit Controller Location: Basingstoke Salary: £25-27k We have an exciting opportunity for a Credit Controller to join our successful team.
As a Credit Controller, you will be an integral part of our credit control team, responsible for managing and collecting outstanding customer debts.
Your role is crucial to ensuring high customer satisfaction and adherence to our policies and procedures.
Key Responsibilities: - Proactively manage and collect company debtor debts, actively pursuing outstanding payments via various communication channels, including telephone and email.
- Evaluate new credit requests, conduct credit checks for both new and existing customers, and establish credit limits.
- Set up and issue credit terms and conditions.
- Build and maintain strong client relationships to ensure smooth account management.
- Ensure prompt payment of debts and clarify invoice details with clients.
- Follow up on payments as needed, negotiating repayment plans.
- Quickly and efficiently respond to relevant client inquiries.
- Process and reconcile invoices accurately.
- Check, post, and allocate receipts to accounting systems with precision.
- Prepare and issue monthly account statements.
- Generate reports on overdue accounts.
- Maintain accurate customer contact information in our internal systems.
- Ensure compliance with credit and collection policies and procedures.
- Perform ad-hoc duties as required.
Knowledge and Skills: - Experience working in a commercial credit and collections department (B2B).
- A relevant credit management or purchase ledger qualification is advantageous.
- Professional verbal and written communication skills.
- Proficiency in MS Office.
- Strong analytical skills and meticulous attention to detail.
- Business acumen for effective problem-solving.
- Comprehensive knowledge of billing systems and billing cycle management.
- Effective communication and organisational skills.
- Demonstrated drive to complete tasks to a consistently high standard.
- Confidence in interacting with a diverse range of stakeholders.
- Excellent time management skills and the ability to prioritise in a demanding workload.
If you feel the above Credit Controller specification matches your professional background, click apply.
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