Hours: 28.13 hours per week* (Flexible Working)
Duration: 14 months Fixed Term Contract (January 2025 – March 2026)
Location: Alder Hey, Liverpool (Hybrid)
Job Purpose: This is an exciting opportunity to join a busy corporate partnerships team. The postholder will work closely with the Corporate Partnerships Manager and wider Charity team to deliver the corporate strategy.
Areas of support include management of incoming enquiries, team support for events, administration tasks for the team and supporting corporate partners.
Main Duties/Tasks Income Generation & Stewardship Provide administrative support for the Corporate Partnerships Team including:Processing and sending out of personalised thank you letters.Dealing with incoming enquiries in conjunction with our operations team.Securing auction/raffle prizes.Ensuring the charity's supporter database is kept accurate and up to date.Help ensure relevant pages on the charity's website are kept up-to-date and work with the wider team to enhance those pages.Support the development and enhancement of supporter journeys.Co-ordinate diaries and facilitate the organisation of meetings and events.Support the team with events such as Dragon Boat festival, Golf Day and Christmas Light Switch On and hospital tours for donors/potential donors.Support in the development of marketing assets both digital and non-digital, including copywriting, editing, and proofreading.Monitor marketing resources, such as leaflets, to ensure stock levels are maintained.Manage low value corporate partnerships as agreed with the Corporate Partnerships Manager.Assist with the arrangements to ensure that all donors receive outstanding stewardship to establish long term commitment to the Charity.Attend presentations and charity days to speak about the charity from time to time.Undertake other duties designated by the Senior Team to achieve the Charity's objectives, including representing the department on occasions, functions, and events as required.Other Duties Be an outstanding advocate for Alder Hey Children's Charity in line with the core values of the organisation.Be an active and supportive member of the Alder Hey Children's Charity team, contributing to the team's development and working collaboratively with colleagues and volunteers. Attend and support on events run by the fundraising teams where required.Gain and maintain in-depth knowledge and understanding of the charity's work, priorities and future plans, and act as a spokesperson for the Charity when required, including representing at external events as appropriate.Any other reasonable duties as required by your line manager.Person Specification Qualifications, Knowledge and Experience Previous proven administrative experience, ideally in a Fundraising environment, either as a professional or as a volunteer.Experience of implementing efficient administrative systems in a fast-paced working environment.Strong administrative, organisational and research skills, including a good understanding of Microsoft Office packages including spreadsheets.The ability to prioritise demanding workloads and to work to deadlines.A flexible team player.Experience in a fundraising and/or customer service role.Experience of using a database.Understanding of the principles behind charitable giving.Skills and Attributes Commitment to principles of equality, diversity and collaborative working.The ability to develop and maintain relationships with key contacts both inside and outside the Charity and Trust.The ability to work cooperatively with colleagues across the Charity to successfully deliver the fundraising strategy.Self-motivated and positive attitude with the ability to work under pressure and prioritise in a busy environment.Ability to work in a logical and organised manner.Experienced in dealing with people from all backgrounds and all ages.Excellent written and verbal skills, attention to detail and a problem solver.The ability to communicate with empathy and a respect for confidentiality.A thorough understanding of the principles of supporter (customer) care.Experienced in a busy working environment.Additional Requirements Strong interest in working for a children's health charity.An understanding of and commitment to the values of Alder Hey Children's Charity.Willingness to get involved with activities across the Charity.High standards of personal conduct, honesty and integrity.Respect for and ability to maintain confidentiality.The ability to communicate sensitively and appropriately with donors, including families of children treated in the hospital.Willingness to occasionally work outside of normal office hours.*The charity is currently conducting a four-day working week trial, due to end on 31st March 2025. This means that, for example, staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. The trial is monitoring the benefits of a four-day working week against productivity. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. Next steps will be agreed before the 31st March 2025, based on an assessment of the trial period; the four-day working week trial may be ended, extended or adopted permanently.
This fixed term contract is for 14 months at 28.13 hours per week. As part of our 4-day working week trial (working week Monday to Thursday) working hours required will be 22.5 hours per week if you opt to sign up to the trial and its associated conditions. If the trial was to end after 31st March 2025, the working hours required would return to the contracted weekly hours for this role of 28.13 hours per week. As part of our staff charter, we have a flexible working policy and can consider accommodating a flexible working pattern such as school working hours if requested.
Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children's Charity.
Alder Hey Children's Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children's Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children's Charity is committed to safeguarding children and vulnerable adults.
The post holder may be required to complete an enhanced DBS disclosure check.
Interview date: Monday 16th December 2024
Second Interviews: Thursday 19th December 2024
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