Job Title : Contract Support (facilities Management) Salary: £30,000 Location: West London Monday – Friday Job Purpose To provide a thorough and adaptable contract administration service for the account, ensuring precise documentation of all client transactions.
Regularly collaborate with client representatives to support the team in delivering exceptional on-site service.
Key Responsibilities Assist in managing all financial and commercial aspects of contracts.
Aid in the generation of supporting financial information.
Maintain and update both manual and digital records related to client services.
Prepare and issue required reports as outlined in the contract and by the client.
Oversee quality management system documentation and ensure compliance.
Work closely with the site team and head office to accurately process: Quotations Purchase orders Invoices Time sheets Holiday records Perform general office duties including: Correspondence and filing Taking meeting minutes Preparing reports and documentation Updating electronic records Managing material orders and administration Handling subcontractor administration Raising and updating purchase orders Producing valuations and presenting results Managing contract renewal documentation Generating short-range planning information Logging and processing quotes Collecting and verifying timesheets from engineers Supporting contract setup (PPM/System) Preparing application billing Managing the contract escalation process Provide training to staff, as necessary.
Ensure full audit trails for invoices, timesheets, material orders, and goods received notes.
Offer commercial support for the contract through to final account.
Create, assign, and regularly update tasks within the client's helpdesk system Accountability Report directly to the Contract Manager.
Dotted line reporting to the Finance Manager.
No direct budgetary responsibility.
This position requires strong organisational and communication skills, diligence, and a dedication to providing high-quality service.