The contract performance managers play a key role in developing relationships with the service provider and monitoring the service provider's performance.
The contract portfolio includes the Equans Estates FM contract, Birmingham Treatment Centre PFI and Q-Park contracts, with potential expansion to include capital outsourcing.
The post holder will ensure robust contract performance management of a quality service.
The post holder will work with the Head of Estates and Contract Manager to assess the performance of the contracts and the set standards.
The contract performance manager will assess whether the services being delivered meet the required standards, whether any remedial measures are effective and whether there are any trends evident in the provision of services that inform improvement.
Contractual compliance is achieved with effective quality and risk management, promoting a culture of continuous improvement, and achieving value for money.
Through effective leadership skills, the post holder will be part of a leadership team who will be effective in sustainable and collaborative long-term relationships with key peer partners in service providers and within the operational team leading clinical service delivery at the Trust.
Main duties of the job Contribute to long term Estates strategic plans to implement organisational objectives for critical services.
Develop Estates related policies for the Trust.
Effective line management and leadership skills.
Display coaching style, team leadership and development skills.
Analyse and facilitate solutions for problems that may be multi-factorial and not have obvious solutions.
Produce and analyse highly complex numerical and written information and resolve issues surrounding conflicts of interest and data.
Able to assess the strategic impact of different options on the effectiveness of the organisation as a whole.
Identify data for measurement of performance.
The formulation of long, medium and short-term plans for the deployment of departmental resources including assessment of impact on risk, Trust objectives, staffing and priorities.
Prioritise and manage a heavy, varied and unpredictable workload on a day-to-day basis responding to changes at short notice.
To plan, prioritise and monitor the workload of staff and those contributing to project work.
Plan for the completion of Trust wide projects against set deadlines.
Identification of relevant information and its sources.
Offer advice at a strategic level and be aware of the impact of the advice given.
Undertake audits of work to ensure that outcomes align with key objectives and standards.
About us Sandwell and West Birmingham NHS Trust (SWBT) is an integrated care organisation with a budget of approximately £600 million and over 7,000 staff.
Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.
Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens this year and will provide care to our local population from first class, purpose-built premises.
As a result, the base of this role may change to MMUH.
If this is applicable to your role, you will be informed during the recruitment process and continue your application with this understanding.
The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities.
We have three strategic objectives: Our People - to cultivate and sustain happy, productive and engaged staff.
Our Patients - to be good or outstanding in everything we do.
Our Population - to work seamlessly with our partners to improve lives.
Job responsibilities For further information about this role, please see the attached job description and person specification.
Person Specification Experience Contract management experience at scale with evidence of effective quality management and value for money.
Responsible for the provision of cost-effective and efficient contract management ensuring value for money.
Able to prioritise and manage a heavy, varied and unpredictable workload on a day-to-day basis responding to changes at short notice.
Experience in the management of a PFI scheme.
Formal higher level Management Qualification or equivalent experience.
Contract management Qualification.
Ability to analyse and facilitate solutions for problems that may be multi-factorial and not have obvious solutions.
Communicates highly technical information to senior managers, directors, high-level negotiations.
Achieved grade / years experience Masters' Degree.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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