Contract Manager

JOB DESCRIPTION

Wood is currently looking for a Contract Manager to join one of our key service lines within our Operations Business Stream - Upstream. If you are looking for a role where the secured pipeline of work is extremely stable and are a strong people leader with great inter-personal communication and influencing skills, then this could be an opportunity for you. What Wood can provide is an opportunity to develop internally with clear development goals which put you in the driving seat.

In the role, we will be looking for you to provide guidance and direction to a team in the operational and commercial delivery of one or more customer contract(s). This will typically be a long-term contract delivering services to one or more customer assets or facilities which may include production operations, maintenance, upgrades, and brownfield modifications to hardware and plant. You will provide operational, strategic management, and delivery to support and drive the business plan at contract level. Ensure Wood is working to the highest standards of safety, quality, and operational excellence; delivering business plans and in support of business growth. Maximize the long-term customer relationship and commercial return by positioning Wood for contract extensions and renewals.

The postholder will produce solutions to strategic, contractual, technical, commercial, operational, and personnel-related challenges which impact customer service and performance. Maintain operational integrity and excellence, tracking and reporting on performance metrics and steering improvements. Finally, we will be looking for you to provide leadership and coaching to the contract team, developing capability, facilitating engagement, and supporting progression.

RESPONSIBILITIES Responsibilities Accountable for delivery of contract performance directly focusing on assigned customer/contract(s). Develops and delivers a robust business plan, whilst driving and supporting corporate initiatives, ensuring company values are at the core of all activities. P & L responsibility with associated commercial and financial accountability including revenue delivery, margin and overhead management, budget and forecast determination and attainment, risk and opportunity reviews, cost controls, and accounts payable/billing. Accountable for maintaining a positive customer relationship, fostering and enhancing relationship management with open, honest, and effective communications. Negotiates changes to contract scope or terms with the customer. Follows Change Management process to identify and approve scope, cost, and schedule and manages risks. Maintain operational integrity and excellence, ensuring robust governance, subcontractor management, and performance reporting. Work with leadership and peers to improve delivery performance and maximize delivery opportunities throughout the wider business where required. Pursue and develop opportunities for innovation, such as digitalization and technology use, work share and high-value engineering centers, to bring value to Wood and the customer. Ownership of HSSEA matters across Contract: ensure HSSEA values are delivered and adhered to at all times, continuously influencing and personally role modeling safety behavioral values. Is a champion and role model for ethical behavior and compliance with applicable laws and policies. Oversees proposals and call-offs (may be individual projects) within delegation of authority, ensuring compliance with contracting policy and standards of ethical conduct. Responsible for the development and growth of the contract team including supporting and allowing development opportunities outside of their contract. Accountability for recruitment, selection, and development of talent, ensuring effective performance and capability management, acting as a coach/mentor and encouraging and supporting open and effective communication to optimize delivery of objectives, maximize team performance, and achieve continuous performance improvement. Participate in peer reviews as required. QUALIFICATIONS Qualifications: Degree qualification in Engineering, Scientific Discipline, or related technical field OR degree qualified in a commercial/business discipline with significant experience in a technical organization. Knowledge, skills, and experience: Considerable Operations/Contract management experience. Track record of successful delivery within relevant industry sector. Broad understanding of the industry and networking capability. Experience of customer/contractor facing communication/negotiation. Relevant technical expertise as applicable to the scope. Ability to balance commerciality with operational excellence. Knowledge of current HSSEA and other legislation as applied to the industry. Evidence of continuing professional development and knowledge. Ability to steer and implement change programmes. Personal attributes: Safety focused with an uncompromising approach to risk management. Places the welfare of both internal and customer employees at the top of the agenda. Passionately pursues and supports, demonstrates and embeds company values. Strong influencer, negotiator, and mediator. Flexible to respond and adapt to changing internal and external context. Decisive, with the ability to make decisions and follow through, ensuring learnings are captured. Exceptional communicator both verbally and written. Strong team builder, listens to the needs of the team, and capable of identifying and adopting best practices to engender a spirit of cooperation and energize people towards optimum performance. Pragmatic in approach with a strong commercial bias and ability to balance commerciality with operational excellence. Customer focused - develops sincere and open relationships with customers, current and potential; listens to customer needs and constantly strives to exceed expectations and add value. Entrepreneurial approach - ability to identify opportunities. Flexible to respond in agile ways to changing customer needs. A motivated self-starter, who can self-direct when required, able to use own initiative and have autonomy to make appropriate decisions but also know when escalation is required. Critical thinker with problem-solving abilities. ABOUT US

Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects, and operations solutions in 60 countries, employing around 35,000 people. Diversity Statement

We are an equal opportunity employer that recognizes the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.#J-18808-Ljbffr