Location Bristol Role Purpose The Post holder will form part of the Projects team to assist the Operation & Project Managers as well as our clients across the UK Banking Hub nationwide delivery.
The main day to day support will focus on the project coordination relating to the project Managers takes and the extended external supply chain.
As part of the Support team, you will be able to work in a group or under your own initiative being proactive in your role.
This is a key role providing support to the Projects teams and clients where attention to detail, client liaison and management of documentation is paramount, as well as liaising with the other support staff within the teams across the UK.
Direct Reports • None Relationships Internal: Directors Operational Managers Program Managers Project Manager QS teams Administrators Account Teams External: Clients Customers on site Contractors Accountabilities Key responsibilities are to include ensuring all project plans are up to date.
Working with various stakeholders within projects and client teams to compile project documentation for project delivery, completion.
Updating the clients, arranging meetings with all stakeholders.
Assist and support the development of project strategies.
Supporting the H&S of the teams along with all RAMS. Ensure all relevant operational processes are completed in line with company and client processes.
Main Duties and Responsibilities Assisting project teams in raising and updating jobs on the various IT systems Ensuring PO's are raised for suppliers and materials to maintain program deadlines.
Dealing with supplier and contractor queries Organise and attend and when required lead stakeholder meetings.
Document and follow up on all important actions and decisions from meetings.
Support the Operations & Project Managers as required with day-to-day tasks.
Ensure stakeholders views are managed towards the best solutions.
Create project management calendars for each goal and objective.
Ensure projects adhere to agreed frameworks.
Assess, report, and update all stakeholders on potential project risks.
Update all stakeholders on project changes.
General administrative duties including entering staff timesheets weekly.
Supply chain liaison.
Creating site files and info for project team documentation Customer care Assist with Project communications.
Provide cover for other coordinators for leave and sickness reasons.
Flexibility on working hours depending on workload ebb and flow.
Attend clients sites when required for project updates and meetings.
Personal Qualities & Experience Build positive relationships with the team and stakeholders.
Communicate using appropriate styles, methods.
Have minimum 2 years demonstratable experience in a similar role.
Sound understanding of Health and Safety Understand and able to compile O&M manuals for sites upon completion of works.
Role model enthusiasm and energy about their work and encourages others to do the same.
Demonstrate resourcefulness when acquiring additional expertise.
Use tact and diplomacy to exchange information and handle sensitive issues.
Project a professional demeanor with colleagues, clients, and their customers.
Ability to clearly communicate work tasks and win the commitment of others to achieving high levels of operational performance.
Excellent interpersonal, written, and verbal communication skills Ability to build positive relationships with team to speedily resolve day to day operational problems.
Self-motivated and capable of working within a team environment.
Ability to maintain an objective and positive focus through periods of high and sustained work pressure whilst adhering to strict project deadlines Essential Qualifications/Experience Computer literate IT skills, Proficient in Excel, Word, and Microsoft Outlook Ability to multi-task and prioritise workload, achieving maximum results.
Exceptional communication skills at all levels both written and verbal.
Proven history of exceptional organisational skills Competent level of administrative skills Attention to detail and accuracy are key attributes.
Must possess a positive attitude.
Willingness to learn new processes and procedures.
Previous experience in a similar role within a fast-paced environment