Job summary An integral key role to support the All Age Continuing Healthcare service across the Birmingham and Solihull Integrated Care System.The post holder will be required to work on their own initiative and demonstrate a willingness to help others and be a key member of the team, with responsibility for specifically allocated tasks.
The post holder will be expected to follow set processes, prioritise their workload and demonstrate initiative in order to fulfil the requirements of the post.
Main duties of the job To work within the remit of the National Framework for Continuing Healthcare.Provide a confidential and sensitive administrative support to the Continuing Healthcare Team.Ensure that data systems are kept up to date to allow accurate and detailed reporting capabilities, this could be for internal or external requirements.Produce a range of confidential documents, including typing of letters and file notes.
Maintain an effective office support system including filing photocopying and faxing and telephone cover.Maintain confidentiality of information concerning patients.High attention to detail and motivation required to work towards and adhere to challenging deadlines.
Ability to prioritise your own workload is critical.Cross cover other administrators as required.Participate in objective setting and monthly 1:1 meetings with Line Manager and attend all ICB mandatory training and other training relevant to role.Take every reasonable opportunity to maintain and improve professional knowledge.Work collaboratively with and offering advice to internal and external agencies across Birmingham and Solihull, deferring to colleagues where necessary.The post holder will regularly deal with a range of routine and non-routine administrative tasks as required for an efficient and effective service.
About us Birmingham and Solihull Integrated Care System brings together local NHS, councils and voluntary, community and faith sectors to better serve our communities.
With a population of circa million, our vision is for Birmingham and Solihull to be the healthiest place to live and work, driving equity in life chances and health outcomes for everyone.
For an chance to be part of the fantastic opportunity we have as an Integrated Care System, apply for this role today.As a member of our system you will actively demonstrate system values in all that you do.
You will be driven to address health inequalities and create an environment that is inclusive for all people.The ICB is committed to having a workforce which is representative of the population of Birmingham and Solihull.
Our current staffing profile demonstrates that we are not as representative as we would like to be at this level within the organisation.
We would actively welcome applications from males for this role.The ICB is registered as a Disability Confident Employer.
We actively welcome applications from applicants with a disability and commit to shortlisting all such suitable applicants who meet the essential criteria for an interview.
Please let us know of any reasonable adjustments you require in order to participate in the recruitment process.
Job description Job responsibilities In return NHS Birmingham and Solihull can offer you the opportunity to thrive and develop in a team that is supportive, ambitious and inclusive.
You will have plenty of opportunities to build your skills and experience, with a chance to work with colleagues across our five Provider Trusts, two Local Authorities, voluntary organisations, Integrated Care Board (ICB) and NHS England to truly effect change and add value.
Full details of the duties and responsibilities can be found within the attached job description.
Person Specification What does this mean?
Essential Have relevant administrative experience Experience of dealing with difficult phone enquiries Be proficient in the use of computer packages including word processing Previous experience of data inputting Conversant with all components of Microsoft Office Demonstrate the ability to prioritise workload in order to meet deadlines Demonstrate an understanding of the importance of confidentiality Excellent organisation skills Excellent communicator Ability to learn and take initiative once trained Desirable Previous administrative experience within the NHS IG compliant or expectation upon appointment Basic knowledge of NHS Continuing Healthcare and Funded Nursing Care