Contact Centre Manager

Join us as our Contact Centre Manager as part of our Senior Management Team, overseeing the daily operations of the National Contact Centre and ensuring smooth performance.
You'll analyse performance data, optimise efficiency, and make decisions that balance service quality with budget goals.
If your skills, experience, and qualifications match those in this job overview, do not delay your application.
In this role, you'll drive team performance, implement strategic goals, and step in for the Head of Call Ce... JBLK1_UKTJ