Concierge Advisor Excellent salary dependent on experience Leeds 15 on-site parking Full Time office based What They Offer Excellent salary with opportunities for progression and growth 30 days of holiday to promote work-life balance The opportunity to work within a tech-driven, cutting-edge environment A supportive, team-oriented culture that fosters both personal and professional development Are you ready to join an innovative home services company led by a Leeds based serial entrepreneur ?
Our client is on a mission to revolutionise the home services and construction industry with exceptional service, state-of-the-art technology, and a commitment to quality.
They are looking for a talented Concierge Advisor to become part of their dynamic, growth-focused team.
About the Role As a Concierge Advisor, you will be the first point of contact for their valued members, providing seamless support and ensuring a superior experience with every interaction.
You will manage multiple tasks effectively, prioritizing under pressure while delivering outstanding service.
Experience in a trades environment or familiarity with BigChange CRM is advantageous, though full training will be provided.
Key Responsibilities but not limited to;- Handle member inquiries with a professional and solution-focused approach.
Coordinate efficiently with trades professionals to organise, schedule, and manage jobs.
Ensure timely and accurate communication to all parties involved in each project.
Prioritise tasks and manage multiple requests in a high-paced environment.
What Theyre Looking For Experience in customer service, ideally in a trades or home services environment.
Strong organisational skills, with the ability to manage tasks under pressure.
Familiarity with CRM systems (BigChange knowledge is a bonus).
A team player with a proactive attitude and a keen eye for detail.
If you're a graduate with relevant work experience, or someone keen to advance their career in a fast-paced, innovative company, apply now to become a part of the team!
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