My client is looking for a Compliance Manager.
Client Details A leader in their field.
Description Overview the Accident/Injury process end to end in regards to EL and PL claims.
Liaison with the Company insurers and solicitors on operational matters. Sign solicitors statements prepared on behalf of the company. Represent the company on procedural matters at Coroners Courts. Represent the company on procedural matters at Civil Courts. Policy lead for all which includes writing new policies and procedures. Ensure Publication and policy changes in the Bulletin. Manage policies and procedures at a company level. Advise, support and guide senior managers on company policies, procedures and practices. Prepare and manage annual contingency planning. Provide reports for all monthly meetings and attend as required. Attend operational meetings providing insight regarding operational non-compliances. Liaise with relevant external stakeholders to demonstrate contractual compliance. Managing the complaints process end to end. Provide data analysis on complaints to support operational management. Managing incident reporting process end to end. Provide data analysis on incidents to support operational management. Profile The ability to work well under pressure and to tight time deadlines, as well as a flexible team player who can support the wider Operations Management team as and when required.
Up to date knowledge of Standard Operating Procedures.
Strong persuading and influencing skills and a positive and practical attitude.
Relevant IT skills.
Ability to think ahead, plan work and meet deadlines.
Accuracy and attention to detail.
Good communication skills, both written and oral.
Strong customer service focus.
Proven multi-tasking experience in a fast paced environment.
Flexible approach.
Job Offer A competitive salary and great working environment.
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